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Someone You Can Trust? You are listening to a radio ad produced by the National Association of Reators, aired in 2006. To view National Assn. of Realtors TV ad, click here. This is the story of what happened when we put our trust in a Windermere Realtor. Meet our former Realtor, Paul H. Stickney, licensed to Windermere Redmond in Washington. Windermere, the Northwest's largest real estate firm, boasts of "the highest ethical standards" and that "uncompromising honesty and integrity" is its hallmark. As you read, be reminded that Windermere is defending Mr. Stickney in court. Is your Realtor as trustworthy as Windermere's Mr. Stickney? To watch Mr. Stickney explaining his case to MSNBC, click here. If you have an opinion you would like to communicate to Windermere, the head office may be reached at: To see the letters we are currently sending Northwest Realtors, click here. |
Click here to see house as it was * Welcome to Our Story * Welcome to our home * 8209
172nd Avenue, N.E., Redmond, Washington, 98052 We are Mark and Carol DeCoursey, and we live in Redmond, Washington. We are making our renovation disaster known throughout the country because we've discovered grave public policy issues are at stake, not just for the people of Washington, but for homeowners everywhere. However, we must WARN you ... You are entering a world of ...
Our story in a nutshellBrand-new in the state of Washington, we wanted to buy a home and sought out an experienced real estate agent from a good company to help us. Paul Stickney of Windermere Redmond told us he specialized in helping folks buy houses and renovate them to increase equity without over-investing. We put our trust in him. Stickney put together a house-purchase and renovation package for us, but did not tell us the construction people were unlicensed, unregistered, unbonded, and acting unlawfully in the state. On October 12, 2004, Paul Stickney's associate, Richard Birgh of Sammamish, operating under the name "Home Improvement Help" offered to do the work for $90,565.27. But when work ceased (five months behind schedule), Mr. Birgh gave us an invoice for $211,166. Some of the work he'd promised had not been done, and much of it was done so badly it will have to be redone. Despite the $90,565.26 offer, we had been coerced into paying $163,000 on threat of having the house left a ruin in the middle of incomplete renovation. Much of the work was done unlawfully, without required permits or licenses, in violation of building codes, and bypassing required inspections. For us it was a terrible betrayal and a financial disaster. After the harm was done, we discovered that in early October, 2004, Paul Stickney was registered as the Vice President of Home Improvement Help, Inc. ... He'd left out that detail, too. Stickney has been associated with Birgh's operation for a long time, and should have known (and in fact knew) their spotty performance history, as this affidavit by a Bellevue attorney will attest. We started this website in September 2005, hoping to show it to the responsible parties, hoping they would make up the damage without litigation. We were just a few weeks from approaching them, when Automated Home Solutions filed a lawsuit against us. ContentsIn the interest of fairness, we are making it easy for others to respond to this web page through hot links. We also provide links to highly topical consumer interest websites. Visit our links page.
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